Welcome to Namastay Himalayas. By accessing, browsing, or making a booking on our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
General Information
Namastay Himalayas (“we”, “our”, “us”) provides accommodation and related services for tourists and guests. By using our website or booking a stay with us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Booking Policy
All bookings are subject to availability.
A booking is considered confirmed only after successful payment (if applicable) and receipt of a confirmation email/message.
Guests must provide accurate personal information at the time of booking.
We reserve the right to reject or cancel bookings that violate our policies.
Check-In & Check-Out
Check-in time: 12:00 PM (noon)
Check-out time: 11:00 AM
Early check-in or late check-out is subject to availability and may incur additional charges.
Payment Policy
Payments can be made through the methods listed on our website or through direct communication with our team.
All charges must be settled before check-out unless otherwise agreed.
Prices may vary during peak seasons, weekends, or holidays
Cancellation & Refund Policy
Cancellations must be made through email/WhatsApp/phone.
Refund eligibility depends on the time of cancellation:
- More than 7 days before check-in: Eligible for full refund.
- 3–7 days before check-in: 50% refund.
- Less than 3 days before check-in: No refund.
No refund for no-shows or early check-outs.
Any booking made at discounted rates or during peak season is non-refundable unless stated otherwise.
Visitor Rules & Conduct
Guests are expected to:
- Maintain peace and behave respectfully with staff and other guests.
- Refrain from illegal activities, substance abuse, or misconduct.
- Take responsibility for their belongings.
- Follow property rules displayed at the location.
We reserve the right to remove guests who violate rules without issuing a refund.
Damage to Property
Guests will be held responsible for any loss or damage to rooms, furnishings, equipment, or other property caused by them or their visitors. Costs will be charged accordingly.
Safety & Liability
We strive to provide a safe environment, but guests stay at their own risk.
Namastay Himalayas is not responsible for:
Travel delays, weather disruptions, or third-party service failures.
Lost or stolen belongings.
Injuries caused by negligence, misuse of facilities, or natural events.
Use of Website
By using our website, you agree that:
All content, images, and materials are the property of Namastay Himalayas and cannot be used without permission.
You will not misuse the website or attempt unauthorized access.
Privacy Policy
Your personal information is collected only for booking and communication purposes. We do not sell or share your data with third parties except where required for service or legal compliance.
(For a detailed policy, see our Privacy Policy page.)
Changes to Terms
Namastay Himalayas reserves the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon posting on our website.
Contact Us
For any questions or concerns regarding these Terms & Conditions, contact us at:
Namastay Himalayas
📍 Kanatal, Tehri Garhwal, Uttarakhand, India
📞 Phone: +91 75791 35680
📧 Email: namastay.silverkloud@gmail.com
